NO EMERGENCY CHARGES

Plumbing, HVAC & Electrical Repair

At Casteel Heating, Cooling, Plumbing and Electrical, we are committed to a company culture of putting the customer first. We listen to your needs, make sure you understand the problem and your options before starting any work, complete our work skillfully and efficiently, and provide you with an opportunity to give us feedback afterward via a survey. Our plumbers, electricians, HVAC technicians, and system design managers know that without our customers, we’d be without a business.

We also understand that emergencies happen when you least expect them. Maybe your hot water heater burst in the middle of the night, or your air conditioner gave out on a Sunday morning in the middle of a dangerous heatwave. Prompt repair is vital to the safety and comfort of you and your family in cases like this, and our team at Casteel doesn’t believe you should be charged more for something out of your control. We will never charge you more for emergency service and response, no matter what hour of day or night you call us. Our promise to you is that we’ll take amazing care of you, whether we’re performing routine scheduled maintenance or emergency repairs in the wee hours of the morning.